PRICING

The right level of carefor your systems.

From one essential website to complex digital operations, choose a starting point. We'll confirm the scope together before any work begins.

OUR PRICING

One technical partner. Four levels of responsibility.

Every plan includes managed care, monitoring, backups and business-hours support. Choose the level that fits your systems.

Managed Hosting

One system. Fully supported.

For websites, small business applications and simple digital systems that need reliable, hands-off operation.

R8,500 /year

Excl. VAT

Setup fee: R1,500 one-time

INCLUDES
  • 1 system operated by Trident
  • Daily backups (14-day retention)
  • SSL certificate (auto-renewed)
  • Uptime monitoring (5-minute checks)
  • Security patching (OS + application)
  • Business-hours support (email & WhatsApp)
  • Monthly health report
Get started

Managed Operations

Your digital operations. Our full care.

For organisations where the entire digital operation depends on us. Multiple systems, custom backups and a genuine technical partnership.

R49,500 /year

Excl. VAT

Setup fee: Custom, scoped per engagement

INCLUDES
  • Up to 5 systems (additional systems +R700 each)
  • Daily backups and disaster recovery strategy
  • 24/7 automated monitoring (business-hours response)
  • Advanced security audits and remediation
  • Proactive performance optimisation
  • Priority support (4-hour response target)
  • Quarterly strategy review and capacity plan
Get started

Enterprise / Custom

Complex needs. Dedicated team.

For larger organisations, multi-location operations, compliance requirements or mission-critical systems requiring tailored SLAs.

Custom

Tailored to your requirements

Setup fee: Custom, scoped per engagement

INCLUDES
  • Everything in Managed Operations, plus:
  • Custom infrastructure architecture
  • High availability and multi-region options
  • Unlimited domains and environments
  • Dedicated account manager
  • Formal SLA for uptime and response
  • POPIA and industry-specific compliance support
  • 24/7 support options available
Talk to our team

Annual plans are billed upfront. Prices exclude VAT. Setup fees apply separately. Additional systems and custom requirements are scoped with your team.

COMMON QUESTIONS

Clear answers, from the start.

We handle the technical work behind your systems: setup, monitoring, updates, backups and incident response, according to the scope of your plan.

Automated monitoring runs around the clock. Standard plans include business-hours response; 24/7 support options can be arranged for Enterprise clients.

Yes. We'll review your current setup, plan the move and agree on a migration approach before changing anything.

We can support the infrastructure and security aspects of your POPIA programme. Legal compliance remains your organisation's responsibility.

Yes. We can review your systems and adjust your level of managed service as your requirements change.

New application development, third-party licences and requirements outside the agreed scope are quoted separately. We'll clarify these before work begins.

Send us a short description of your systems. We'll arrange a conversation and recommend a suitable plan and scope.

Ready to hand over the technical side?

Tell us about your setup. We'll have an honest conversation about what you need and whether we're the right fit.